SESSION THREE: KNOCKOUT KPI’S FOR REGIONAL AIRPORTS

21 May 2019
16:20 - 17:30

SESSION THREE: KNOCKOUT KPI’S FOR REGIONAL AIRPORTS

KPIs constitute essential tools for performance measurement aiming to understand how regional airports perform. This session will discuss how to ensure they are well-defined and quantifiable, communicated, and applicable.

Introduction by the Chair
Niall MacCarthy, Vice-Chair of the ACI EUROPE Regional Airports Forum & Managing Director, Cork Airport

Defining Presentation
Maria Villanueva, Senior Consultant, m1nd-set

Panel Discussion
Ulrich Heppe, Chief Executive Officer, Fraport Bulgaria, Varna and Burgas Airports
Max Schintlmeister, Managing Director, Airport Excellence
Paweł Galiak, Director of Aviation and Commercial Services, Kraków Airport
Maria Villanueva, Senior Consultant, m1nd-set
Svemir Radmilo, Chief Executive Officer, Pula Airport, Croatia
Umberto Solimeno, MD / Accountable Manager at Umbria Perugia International Airport, Italy