SESSION FIVE: ONLINE PASSENGER SERVICES & PRODUCTS….WHAT YOU NEED TO KNOW

22 May 2019
12:00 - 13:25

SESSION FIVE: ONLINE PASSENGER SERVICES & PRODUCTS….WHAT YOU NEED TO KNOW

A pleasant passenger experience is also achievable during peak times. New business models and technological developments are currently being developed at regional airports.

Introduction by the Chair
Olivier Ponti, Vice President Insights, ForwardKeys

Presentation: Self-connecting
Patrick Zeuner, Head of Airport Partnerships, Kiwi.com

Presentation: Developing transfer passengers
Szymon Olechowski, Head of Coordination and Operational Planning Department, Krakow Airport

Presentation: Passenger loyalty programmes
Arturs Saveljevs, Commercial Director and Board Member, Riga International Airport