Day 1
13 May 2018
Day 2
14 May 2018
Day 3
15 May 2018
Day 4
16 May 2018

ACI EUROPE’s Regional Airports’ Forum meeting

Incorporating a two hour Route Marketing and Development workshop - led by George Karamanos, Managing Director, KPI

Welcome Reception – Caruso Roof Garden, Grand Hotel Vesuvio, Naples hosted by Naples International Airport

Welcome Address by:
Armando Brunini, Vice-President ACI EUROPE Board & Chief Executive Officer, Naples International Airport
Olivier Jankovec, Director General, ACI EUROPE

Welcome and Opening Remarks from the Conference Chair

John Strickland, Director, JLS Consulting

Keynote Address

Luigi de Magistris, Mayor of Naples

Welcome Address from the Host

Armando Brunini, Vice-President ACI EUROPE Board, Chief Executive Officer, Naples International Airport

Welcome Address from ACI EUROPE

Olivier Jankovec, Director General, ACI EUROPE, followed by an interview by John Strickland, Director, JLS Consulting

Welcome Address from the ACI EUROPE Regional Airports Forum

Henri Hansson, Chair, ACI EUROPE Regional Airports Forum & Senior Vice President, Technical and Environmental Services, Finavia

Panorama of the Italian aviation scene

Stefano Paleari, University Professor and Scientific Director, International Center for Competitiveness Studies in the Aviation Industry

SESSION ONE: CHANGES IN AIRLINE STRATEGIES AND THEIR IMPACT ON REGIONAL AIRPORT

Large airline groups continue to consolidate and even LCC's such as Ryanair are changing strategy on which airports they serve, other smaller players are disappearing. Business models such as Long Haul LCC and new more efficient regional aircraft are changing route dynamics. What does this mean for regional airports? Our expert panel will discuss the risks and opportunities.

Introduction by Session Chair & Defining Presentation
John Strickland, Director, JLS Consulting

Panel Discussion
Graeme Ferguson, Corporate Development Director, Manchester Airport Group
Andrea Andorno, Chief Commercial Officer, Meridiana
David O’Brien, Chief Commercial Officer, Ryanair
Montserrat Barriga, Director General, European Regions Airline Association (ERA)
Olga Krasowska, Manager, Airport Operations, European Business Aviation Association (EBAA)
Roger Estefors, Spokesperson on Regional Airports for the Assembly of European Regions AER

SESSION TWO: DIGITAL TRENDS IN AIRPORT RETAIL, HOW DO THEY CONTRIBUTE TO REGIONAL AIRPORT DEVELOPMENT?

Introduction by Session Chair
Chair: Simon Best, Commercial Director, Counter Intelligence

Defining Presentation
Simon Best, Commercial Director, Counter Intelligence

Panel Discussion
Salvatore Landolina, Director of Finance, ICT and Digital Transformation, Torino Airport
Stéphanie Metz-Thevenod, Executive Vice President Marketing & Digital Duty Free Global, Lagardère Travel Retail
Marco de la Feld, Business Strategist, ENCO srl
Giovanni Russo, Chief Operating Officer, Geneva Airport

SESSION THREE: HOW TO BALANCE PASSENGERS’ GROWTH WITH CUSTOMER EXPERIENCE

Regional airports compete to grow and be profitable. One of the unique selling propositions of a regional airport should be an easier, less stressful passenger experience. Key questions to be considered in this session will be:
  • What does good look like in measuring and recording passenger feedback?
  • What are the key pressure points now in passenger experience and what are progressive airports doing to make them better?
  • What are your airline customers looking for to enhance the passenger experience and how are you responding?
  • What are the trade offs between cost and experience and where do you draw the line?
Introduction by the Chair
Niall MacCarthy, Vice-Chair of the ACI EUROPE Regional Airports Forum & Managing Director, Cork Airport

Presentation Naples case study
Alessandro Fidato, Chief Operating Officer, Naples International Airport

Panel Discussion
Max Schintlmeister, Managing Director, Airport Excellence SL
Andys Frangos, Senior Manager Operations, Hermes Airport
Valentina Lener, Head of the Legal Department, ASSAEROPORTI
Pierre Fernemont, Marketing and Development Manager Lille, Airport
Andreas Hofmann, Director Business Development, Amorph Systems GmbH
Daniel Burkard, Member of the Board of ACI EUROPE & Deputy Airport Director, Director External & International Relations, Director Non-Aviation Development, Moscow Domodedovo Airport

Welcome from the Conference Chair

John Strickland, Director, JLS Consulting

SESSION FOUR: REMOTE TECHNOLOGIES, WHAT WILL BE THE BENEFITS FOR REGIONAL AIRPORTS?

Introduction by the Chair
Lorenzo Belicchi, Airport Director, SITA

Case Study ENAV
Maurizio Paggetti, Air Navigation Services, ENAV

Regional Airports within the INEA Connecting Europe Facilities (CEF) Funding Initiatives
Barbora Smolikova, Project Manager & Funding Expert, Airport Grouping
DISCUSSION & Q&A

Human capital, your asset in regional airport development

Sigurður Olafsson, Director HR and Performance Management, Isavia interviewed by Richard Plenty, Managing Director, This Is…

HANDOVER CEREMONY TO KRAKOW AIRPORT, POLAND FOR REGIONAL AIRPORTS’ 2019 CONFERENCE & EXHIBITION

Armando Brunini, Vice President, ACI EUROPE Board & Chief Executive Officer, Naples International Airport
Radosław Włoszek, President, Kraków Airport Board

SESSION FIVE: CSR AND SUSTAINABILITY – WHAT ARE THE BUSINESS BENEFITS FOR REGIONAL AIRPORT DEVELOPMENT?

Airports connect their region with the world and make the region accessible which is not only important for tourism but also for the region’s attractiveness as a business location. However, on the other hand airports have a strong impact on the region as an important employer, operator and developer of infrastructure but also as a source of environmental issues. This session will discuss how do regional airports manage their Corporate Social Responsibility in terms of sustainability, environment, compliance, development of the region and what is the impact of CSR on the airport’s future development as a business?

Introduction by the Chair
Max Schintlmeister, Managing Director, Airport Excellence SL

Presentation: Metropolis “sustainable airport areas” initiative
Sergi Alegre, President, Airport Regions Conference (ARC)

DISCUSSION AND Q&A
Joined by:
Costantino Pandolfi, Head of Airport Development Unit, Italian Civil Aviation Authority (ENAC)
Daniela Baglieri, Chairman SAC, Catania Airport